Estimated foreigner-line congestion based on scheduled arrivals · actual may vary (Terminal 1 only)
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Lost or Damaged Baggage?
What to do if your bag doesn't arrive or is damaged
Belts are assigned around the time your flight lands. Search by flight number on this page to see the assigned belt; before landing it may show as pending. For codeshare flights listed under multiple airlines, searching by the operating carrier's flight number is the most accurate.
After landing: quarantine → immigration → baggage claim → customs. How long it takes depends heavily on how many flights arrive together — immigration halls get crowded when several flights land around the same time. The congestion grades on this page (Smooth·Moderate·Busy·Very busy) are reference indicators based on the volume of expected arriving passengers.
Meeting points are in front of the arrival gates on the arrivals floor (1F) of each terminal. Check the terminal first — Korean Air, Delta and partners arrive at T2, while Asiana and most foreign carriers use T1. Watching the flight's arrival status together with its belt assignment helps estimate when your traveler will actually walk out.
File a report at your airline's baggage service counter inside the claim area. Having your baggage tag and boarding pass ready speeds things up.
It varies widely with arrival waves, so there's no single answer. Use this page's congestion grade as a guide, and allow extra margin during peak seasons and holidays.
It refreshes based on official public data collected roughly every 10 minutes.